Essen Health Care is a New York City medical group with a pain center of excellence that includes physical therapy, pain specialists, neurology and orthopaedic specialists. It serves patients with acute and chronic problems requiring physical therapy.
In addition, it serves many elderly home care patients, who are functional due to lack of physical activity due to pandemic restrictions deterioration.
Providing continuity and access to care for patients with chronic conditions Chronic conditions or performing cardiac and orthopaedic rehabilitation are some of the most challenging areas in healthcare one.
Difficulties include ensuring quality recovery, reducing readmissions, increasing access to treatment, and increasing adherence to individualized treatment sex. This reduces the exorbitant costs involved for the patient and the health system.
“Patient adherence for on-site care varies as our offices open post-pandemic for comprehensive on-site care ,” said Dr. Sumir Sagar, founder and chief medical officer of . “Concerns include potential COVID risks, transportation costs and other priorities in the post-COVID world.
” He continued as we faced our own problems, due to Staffing shortages caused by exposure to COVID,” he continued. “After exposure or with COVID, physical therapists can’t go to work whether they feel well and able to work because they pose a great risk to others. Furthermore, we had difficulty recruiting due to the low number of trained therapists available. ”
Faced with these challenges, Essen Medical turned to health IT provider WizeCare’s enterprise-grade virtual rehabilitation and Remote monitoring technology.
WizeCare has developed technology that is synchronized with virtual physical therapy and not synchronized with clinician time.It is collected by artificial intelligence, big data and analytics, computer vision and machine learning.
“Our team trains patients as well as guides them. Even when goals are clear, it takes time and effort to get support from all staff and clinicians.”
Dr. Sumir Sahgal, Essen Healthcare
“This is a The complete solution, including patient, clinician, multidisciplinary rehabilitation team and payer,” explained Sahgal. “It is helping patients reach their highest recovery potential, providing payers with value-based care, And reduce providers’ need for acute care specialists.
He added: “The provider has developed a web and mobile app to provide patients with a bespoke physiotherapy video plan, allowing them to be independent anytime, anywhere Practice.” These plans are controlled by the provider’s PT through the WizeCare Clinic web app, which also provides a communication interface between patients and clinicians, including secure video and text chat. “
The platform uses personalized, pre-recorded video as its therapeutic medium, as well as The open architecture of mobile tracking technology enables optimal monitoring paths for recovery or maintenance for each target patient population.
It is designed to significantly improve patient adherence, thereby reducing the risks and costs associated with re-admissions and reducing the risk of recurrent health conditions. It is also designed to enable clinicians to gain real-time, comprehensive and continuous visibility into patients’ Condition.
“The platform enhances the recovery experience by enabling patients to maintain post-discharge rehabilitation training routines,” Sahgal explained. “This enables them to change behaviors that help them maintain a healthy lifestyle, significantly reduce risk factors and prevent recurring illnesses.
” The platform enables clinicians to assess patients’ movement patterns to reveal their core deficits and use the data collected to provide insights into chronic, acute/ Subacute and postoperative/preoperative patients offer the highest potential for intervention,” he added.
Benefits include precise diagnosis, clear treatment pathways, shorter and improved treatment, and early detection, he said.
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face the challenge
Essen Health Care provides the vendor’s technology in a hybrid model at all PT centers. Patients requiring physiotherapy were referred to the Essen PT Center.
“The first assessment is by the PT at the facility, and the PT will then prescribe the virtual platform for patients deemed suitable – Clinical, highly independent, without cognitive impairment,” Sahgal explained. “The front desk administrator will register patients and send invitations to use virtual services.
“WizeCare field representatives can assist with all logistics and technical support,” he continued “Patients can download the mobile app to their iOS or Android mobile device, or use the web app on their laptop or iPad. PT develops a care plan for a patient from a library of 1,000 exercises, with prescribed frequency. “
Patients perform exercises independently while the technology provides real-time feedback on performance and tracks adherence and performance quality with PT Share. During this time, the patient can continue to video call with the PT alone or combine the upcoming-live and video conference.
“During the video call, the PT can see the patient exercising while also monitoring Sahgal said. “Patients can communicate with PTs and ask questions anytime via app chat.
“The platform helps reduce no-shows and cancellations – if Scheduled patients who cannot come to the facility are immediately offered to do a virtual session, thereby increasing the accessibility of PT to them,” he continued.
The platform analyzes patient performance through machine learning algorithms, leading to improved patient compliance, better outcomes and lower costs, he added. Providers use AI for real-time analysis, diagnostic reporting , decision support, ongoing assessment and care plan adjustments, vital patient data and standardized care.
The most significant impact of virtual physical therapy technology was Enabling patients to execute their rehabilitation programs in a more accessible and affordable manner, resulting in better clinical outcomes, faster recovery times and improved health and well-being, Sahgal reported.
He went on to say that Essen Healthcare sees success:
Patient Adherence to Treatment. Approximately 70% of patients During peak periods, 5% of the standard is within the facility. Reduced recovery period – Reduced recovery period 20%. Patients require fewer sessions to reach their functional capacity goals.
Better adherence to older adults. The highest adherence patient group is 65 and older, enabling them to access care and removing logistical barriers .
Advice to others
“Any technology in a healthcare environment is a disruptor, but if channeled properly, it can be an enabler,” Sahgal advises. “Organizations need to be prepared for emergencies such as a pandemic, and technology can deliver value-based care at lower cost and with better outcomes. However, to select and adopt new technologies, organizations must be aware of people, processes and places. Internal assessment.
“Healthcare organizations have multiple needs across sectors and patient groups,” he continued. “They have to decide where to implement them. . In our case, it was clear that virtual PT was required at the patient’s home and that it needed to be delivered through multiple media, including cell phones and tablets that most patients had. “
Process is key to aligning adoption rates and supporting clinicians and staff,” he added. He said, New technologies will require constant adjustments as people and places create new scenarios.
“Employee education, training and adoption is the key to success and the most underrated,” he concluded. “Our team spends a lot of time training and coaching patients. Even with clear goals, it takes time and effort to get support from all staff and clinicians. “
Email the author: bs[email protected] Healthcare IT News is published by HIMSS Media.