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Athenahealth adds automated patient engagement to aid medication adherence

Whether due to high out-of-pocket costs, fear of side effects, delays, or other factors, 20%-30% of patients will not act on their new prescriptions, while others will not follow take medicine.

Why is it important
Through a partnership with Watertown, MA-based athenahealth, the system’s 145,000 providers can now access automated messaging within their established prescription workflows to help drive better adherence to prescribed treatment plans.

Rockville, Maryland-based DrFirst said in a statement that since 2017, the platform has achieved an overall positive rating of 92% of 3 million patient ratings , which shows that patients welcome RxInform’s behavioral and education-focused medical adherence information.

Megatrends
According to several federal agencies, the drugs are not only abandoned, but also not taken 50% of the time as prescribed. As a result, chronic disease treatment is ineffective and the total number of deaths from chronic disease increases.

Primary care providers and clinicians need tools to help patients take their medications as prescribed and improve value-based care.

Where Some tools are simple patient engagement efforts, such as text reminders, but many healthcare organizations are now deploying more advanced AI interventions.

record on file
,” Paul Brient, chief product officer at athenahealth, said in a statement. In the latest version of athenaOne, we’re providing all providers with automation capabilities immediately within their established prescribing workflows , to support better patient outcomes.”

Andrea Fox is Senior Editor at Hea lthcare IT News.
Email: [email protected]

Healthcare IT News is a HIMSS publication.

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