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Fujitsu Signs ETA with ServiceNow to Enhance ServiceNow's Human Resource Development Capabilities

Fujitsu signed an ETA with ServiceNow to enhance the human resource development capability of ServiceNow business to provide unlimited Restricted Access to RiseUp with ServiceNow Learning Content and Certification TOKYO, May 11, 2023 – (CN Newswire Japan) – Fujitsu announced today that it has signed an Enterprise Training Agreement (ETA) with ServiceNow to provide Fujitsu Group employees with Unlimited RiseUp with ServiceNow(1) learning content and certifications to continually upskill and accelerate their careers. The content will be available to Fujitsu Group employees worldwide from May 11, 2023. Fujitsu aims to increase its pool of highly skilled certified ServiceNow consultants to more than 10,000 by the end of FY2023, further strengthening its capabilities as a leading global ServiceNow service partner. In this way, Fujitsu will empower Group employees to develop new skills to help customers solve social and business challenges. Fujitsu’s ETA is also supporting RiseUp through ServiceNow, a global initiative to develop 1 million people on the company’s platform by 2024. The ETA will also enable Fujitsu to further strengthen its “Global Strategic Partner Academy”(2) program launched in 2021, providing global Group employees with original RiseUp with ServiceNow learning content and individual career development plans Support the training and upskilling of each employee. The program represents an important part of Fujitsu’s “Business Applications” vision to support more sustainable business transformation under Fujitsu Uvance, Fujitsu’s global portfolio of solutions for a sustainable world. Jen Odess, Vice President of Technical Engagement at ServiceNow commented:
“We anticipate that our RiseUp with ServiceNow program will grow significantly, and this will increase the need for our partner ecosystem to have qualified individuals ready to sell, solve, deliver and support solutions for our customers. We are pleased to see Fujitsu’s commitment through this enterprise The training agreement develops key talent that will enable us to grow together and better serve our customers now and in the future.” SEVP Yoshinami Takahashi, Head of Global Business Solutions, Fujitsu, commented:

“We are excited to deepen our partnership with ServiceNow with this premium tier ETA. Fujitsu has been implementing ServiceNow in its own business to train and empower employees to continuously acquire new expertise and skills. Based on this new ETA, Fujitsu will further accelerate human resource development, Provide customers with high value-added solutions.” Background In 2011, Fujitsu began using ServiceNow to transform its own business and support customers from various industries around the world to solve business challenges. With its extensive experience and number of certified employees, Fujitsu is recognized as a ServiceNow Elite Partner(3). Fujitsu has now signed an ‘Advanced’ ETA with ServiceNow to provide customers with an exceptional set of services and address the long-standing and growing global IT skills gap. The agreement gives Group employees unrestricted access to learning content related to the actual building and management of ServiceNow products.
Going forward, Fujitsu will continue to support employees’ skills improvement and cultivate highly specialized talents to provide customers with value-added services, Ultimately contribute to solving a wide range of social and business challenges. (1) RiseUp with ServiceNow:
ServiceNow’s global plan aims to to train 1 million people. (2) Global Strategic Partner Academy: Fujitsu’s global education programs provide leading digital technologies and expertise, including IT service skills and knowledge, delivered by Fujitsu’s strategic technology partners, including ServiceNow. “Fujitsu Launches Global Strategic Partner Academy Program to Address Global IT Skills and Experience Shortage” (press release, December 2021 13th)
(3) ServiceNow Elite Partner:
“Elite” is the second highest tier in ServiceNow’s five partner programs after “Global Elite”. About Fujitsu Fujitsu’s purpose is to make the world more sustainable through innovation that builds trust in society. As the digital transformation partner of choice for clients in more than 100 countries, our 124,000 employees are dedicated to solving some of humanity’s greatest challenges. Our range of services and solutions leverage five key technologies: computing, networking, artificial intelligence, data and security, and converged technologies, which we bring together to enable sustainable transformation. Fujitsu Ltd. (TSE:6702) posted consolidated revenue of 3.7 trillion yen ($28 billion) for the fiscal year ended March 31, 2023, and remains Japan’s largest digital services company by market share. Learn more: Press Contact:
Fujitsu Limited
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