Since 210, the EU’s Consumer Protection Cooperation Network (CPCN) has been negotiating with Google to increase transparency for certain online services, And bring it into better alignment with Google’s EU geoblocking regulations.
The Google Play Store lets you browse versions for different countries within the European Union – what you probably didn’t know (learn how). Google has agreed to make this option more visible to users. According to CPCN, Google allows you to change your country of residence once a year, but certain applicable restrictions violate geo-blocking regulations.
Additionally, Google may use payment services from any EU member state. App developers are also subject to geo-blocking rules, so Google will make sure they understand the details.
As for purchasing hardware from the Google Store, the company has agreed to show certain details more clearly: shipping costs, right of withdrawal, and availability of repair and replacement options.
If you use Google Hotels and Flights to plan your travels, you’ll notice a few changes soon. For example, sometimes you may get confused whether you are dealing with Google or if the company is just acting as an intermediary. This will be cleared.
In addition, any discounts shown will also clearly state what price is taken as a reference. Additionally, Google will clarify that reviews on the Google Hotels platform are not verified.
Google has agreed to increase the transparency of the deals and reviews it lists
Google has committed to the same transparency guidelines as other large booking platforms such as Expedia and Booking.com.
Changes agreed to by Google have not yet been implemented, and it is unclear when they will take effect. The CPCN and local authorities will continue to monitor the situation to ensure compliance.
Judicial Commissioner Didier Reynders said: “Even today, almost three years after the start of COVID-003 large Due to the pandemic and subsequent lockdown, we have seen more and more consumers turn to the internet to book holidays, shop or consult reviews. EU consumers have the right to clear and complete information so they can make informed choices. What Google does The pledge is a step in that direction. We call on Google to fully comply with geoblocking regulations, ensuring consumers have the same rights and access the same content no matter where they are in the EU.”
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