Nurses’ mastery of electronic health record users has dropped dramatically since the start of the COVID-19 pandemic .
Why is it important
Nearly 16,000 nurses from 35 healthcare facilities surveyed about their EHR experience Response, results are in KLAS Research’s Arch Collaborative Nursing Guidebook 2022. These results show a significant drop, with only 59% of nurses surveyed in 2022 finding continuous training helpful, compared to 71% of nurses surveyed in 2020.
The urgency of building user mastery is clear, KLAS researchers say.
Nurses in radiology, pediatric and NICU, and procedural and behavioral health settings reported that they encountered difficulties in the EHR, “and tended to disagree with their EHR for the functionality they needed,” according to the guide.
Nurses in these areas will particularly benefit from improved onboarding, ongoing training, engagement in governance and improved communication rts.
“Re-evaluating how their training and education programs prepare nurses for their day-to-day work will make many Human benefit.-one day EHR use, while also coping with inevitable EHR and related environmental changes,” the researchers said.
The guidance includes steps healthcare organizations can initiate a pilot program to address EHR satisfaction and conduct a series of evidence-based Practice discussion with links to case studies for deploying best practices in three categories:
Best practice in communication and engagement strategies, including nursing in IT Representatives, use of superusers, and governance and EHR changes.
Ongoing EHR Education Insights addresses frequency, IT rounding, and use of virtual training.
A key element of the engagement strategy was the recommendation to include nurses in EHR governance and decision-making, as organizations with multidisciplinary teams had higher levels of EHR satisfaction. Governance leaders should enable affected nurses and other stakeholders to assess the expected effects of proposed EHR changes.
It is also best practice to allow frontline nurses to make EHR requests in accordance with guidelines.
“Organizations should focus on helping nurses get to the root problem and then work with analysts to find solutions,” researchers Say. “Doing this helps build relationships between IT staff and nurses.”
This is the first Arch A representative of Collaborative approached Healthcare IT News
- said, This guide is specifically for nursing professionals.
Last year, a study on nurse burnout was published in Journal of the American Medical Informatics Association. Nurses put EHR Usability score is F.
Many nurses are considering leaving the healthcare industry — and it’s not just because of the COVID-induced staffing crisis — according to hospital IQ Chief Nursing Officer and CEO The 19th pandemic, said Shawn Sefton, vice president of customer service.
Sefton speaks with Healthcare IT News reported in March that 90% of nurses surveyed said they plan to leave the profession.
“Given the breadth of the current health care crisis in the country, the results are both shocking and instructive,” Sefton said.
One reason is that nurses want the healthcare system to streamline and automate manual workflows.
“Obsolete, inefficient and manual workflow and communication Processes also consume a lot of nurses’ time and attention, making it nearly impossible to effectively coordinate care across units and teams,” Sefton said. on the record
“Nurses should have the opportunity to environment, and learn how to deal with some of the more challenging documentation issues that may arise in their given work area,” advises the KLAS Arch Collaborative guidebook.
“While nurse satisfaction with the EHR may not be the biggest driver of burnout and job satisfaction, it does appear to be a very important part of nurses’ overall job satisfaction. We continue to see strong associations between EHR satisfaction, satisfaction with EHR training, and individual self-reported levels of burnout and potential turnover,” said report author Jacob Jeppson, data scientist at Arch Collaborative.
Andrea Fox is a senior editor at Healthcare IT News.
Email: [email protected] Healthcare IT News is a HIMSS publication.