Tech Radar Pro has reached out to IHG for comment and will post an update here if we hear back.
Among other parts of its service, IHG’s booking channel has not been functioning properly since September 5, 2022. Disgruntled customers have taken to social media, one user said on Twitter
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Tuesday night: “What’s wrong with your system? At least 19 hours. Phone and app not working – afraid to book anything. No customer service at all”.
Another user publicly tweeted to ask if their pre-order was still open, and the company responded (opens in new tab)
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“We are still experiencing system issues and our team is investigating the issue. We recommend that you contact the hotel directly for immediate assistance. We apologize for the difficulty.”
Craig has many years of freelance experience in the tech and automotive world, his particular interest It’s about technologies designed to improve our lives, including artificial intelligence and ML, productivity assistance, and smart fitness. He is also passionate about the electrification of cars and personal transportation. As an avid bargain hunter, you can be sure that any deal Craig finds is the best value!