Te Whatu Ora trying to use BioStickers to monitor patients remotely at home
Te Whatu Ora – The New Zealand Ministry of Health is trialling a new remote patient monitoring device for COVID-19 patients and residents in rural communities.
US FDA-approved BioStickers from US medical device manufacturer BioIntelliSense are now in Manukau County and South Canterbury for six months.
A device worn on the upper left chest that continuously captures important parameters such as skin temperature, heart rate and respiratory rate .
Early feedback from the trial reported that users were more likely to stay at home than to go to the hospital .
“Health tech is changing all the time, and we need to think about how to use [them] to work smarter , to help all New Zealanders get the health care they need,” Health Minister Andrew Little said in a statement.
So far, 50 COVID-19 patients in Manukau County and people living in rural South Canterbury Another 10 people are using the device for surveillance trials.
Scope of disability support services shifts to cloud-based contact centre system
Australian disability support service Scope is adopting a cloud-based contact centre solution from global customer experience platform NICE.
The organization has hired NICE’s implementation partner, Generation-e Build the NICE CXone platform, which provides “a barrier-free experience throughout the customer journey”.
Cloud platform that seamlessly integrates with Microsoft Teams voice and contact center, will equip Scope’s contact Centers Based on press releases, agencies have the tools they need to create personalized solutions.
The transition to the system follows Scope’s acquisition of NSW-based Disability Services Australia last year Move to cloud-based systems. “As part of this transformation, Scope needed to transition to a more consistent and comprehensive cloud-based contact center solution that would scale with the business and provide a platform for future growth,” said Glenn Rao, Scope program manager.
Rao added that the NICE CXone offers more features, functions and call recording capabilities. “In addition, CXone provides the scalability Scope needs to support its continued growth in Australia. CXone also makes it easier for Scope to manage and train staff, allowing the company to better support its most vulnerable customers.”
MidCentral Replaces Clinical Documentation Workflow System
Te Whatu Ora Health NZ – MidCentral will be implementing a cloud-based digital dictation and clinical documentation workflow solution by iMedX to replace its traditional on-premise system.
According to news reports, the health district is in the market for a Solutions that improve its speed clinical communication.
It chose the iMedX solution, looking to shorten the turnaround time for sending clinical documents.
MidCentral will implement the system starting in November, The news report states.
